Frequently Asked Questions

This is Aje at a glance. If you are trying to figure out how we work or have related questions, you are in the right place. Simply look around or type your questions.

All About Trades

How can I sell on the App?

Tap the white cross in a blue circle [ Add post Icon ] on the market screen to add a trade.

How can I buy on the App?

Click the chat button on the market screen to discuss terms of trade with the selller.

Where can I find items listed for sell?

You can search for items you look to buy or simply post an item you need and a seller would contact you.

What should I do when my chat with a buyer clears before an agreement is reached?

Start the chat over again.

What if my order is not delivered, will I get a refund?

That would be settled in dispute. A dispute button appears when a trade’s deadline is reached with out
any form of delivery confirmation from the buyer. Click on the dispute button to resolve such dispute. Please click the link below to watch the video on how the App works.

Please click the link below to watch the video on how the App works.

All About Wallet

What use is the Wallet?

The wallet helps you pay for goods and services quickly.

How safe are my bank details on the App?

Yes, you can.

How long till my wallet gets debited after a trade?

Once the customer confirms delivery you will be debited. In cases of undue delay, contact us.

Is it Possible to pay to a wrong seller?

That is impossible

Please click the link below to watch the video on how the App works.

All About Profile

What should write in the about you section?

Anything tha would make a buyer or seller feel comfortable with having a trade with you.

How should I change my username and profile picture?

Go to settings from the market screen or tap on edit profille on profile screen

Can I delete my account?

Simply Logout

Can I operate more than one account?

Yes,you can

Can I clear these records from my profile screen?

No,you cannot.

Please click the link below to watch the video on how the App works.

Other Questions